How do I cancel my account?
Email us at firstname.lastname@example.org and we can help you delete your account.
To uninstall the CLI tool, use
pip uninstall spell.
What forms of payment do you accept?
We use Stripe to process payments. We accept all major credit and debit cards including Visa, MasterCard, American Express and Discover. We do not currently accept prepaid cards.
My payment was declined. What should I do?
When will I be billed?
Billing occurs monthly and starts one month after your sign up date. You can check your billing period on your settings page or by using the
spell status command.
Will I get billed if I kill my run?
Yes. We bill by time used, so you will still be billed if you kill your run or if your run fails.
How much does it cost to use Spell if I'm on the Community plan?
For the Community plan, there are no monthly fees and no markups on hardware - you pay what we pay:
|Machine Type||vCPUs||RAM (GB)||Price/hour||Price/second|
|Machine Type||NVIDIA GPU||VRAM (GB)||TFlops||vCPUs||RAM (GB)||Price/hour||Price/second|
|K80||1 x Tesla K80||12.0||4.3||4||61||$0.90||$0.00025|
|V100||1 x Tesla V100||16.0||15.7||8||61||$3.06||$0.00085|